You got the information wrong in the presentation. Missed a critical deadline. Lost the sale. Sent the wrong email. Made the wrong call on a hire. Or you recommended a vendor that turned out to be a disaster.
Whatever it is, you’ve made a mistake. You know it. Worse yet, everyone knows it.
So what do you do now? How do you save face, minimize the hit to your credibility, make it so it doesn’t define you?
First: Repeat to yourself “It’s no big deal.”
Then pick one or more of these:
- Ignore it.
- Downplay it, like it’s no big deal, act as if it doesn’t phase you at all
- Or, have fun with it.
The Russian nation had a major blunder in its opening ceremony for the 2014 Winter Olympics made light of it at in the closing ceremony and it was a PR coup! A very public opportunity to recover presence.
Pat Kirkland Leadership takes leaders to the next level through small group, intensive coaching sessions.